Privacy Policy

This privacy policy for ZenVent Engineering ("Company", "we", "us", or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as:

• Visiting our website at https://www.zenventengineering.com
• Filling out our contact or inquiry forms
• Requesting information, services, or support

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and project details.
• Technical Data: IP address, browser type, operating system, device identifiers, and site usage data.
• Communication Data: Details of inquiries and communications with us.

2. How We Use Your Information

We use your data to:

• Respond to inquiries and provide requested services
• Improve website functionality and user experience
• Send updates and relevant information
• Comply with legal obligations

3. Legal Basis for Processing

We process your personal data lawfully under the following grounds:

• Your consent
• Contractual necessity (e.g., providing requested services)
• Compliance with legal obligations
• Legitimate interests (e.g., website security, customer service)

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Trusted service providers (e.g., hosting, analytics)
• Government or legal authorities, if required by law
• Business partners for the purpose of fulfilling our services

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, gather usage statistics, and improve our services. You may manage cookie preferences via your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including secure servers and encrypted communication.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once data is no longer needed, it is securely deleted.

8. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw your consent at any time
• Object to or restrict data processing
• File a complaint with a data protection authority

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage users to read their privacy policies.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

ZenVent Engineering
Email: info@zenventengineering.com
Website: https://www.zenventengineering.com